I am trying to register two YubiKey 5C NFC keys with USB-C plug-ins. The key lights up when I insert it into the USB-C port of my MacBook Air M2 2022, but tapping does nothing. I have already used the first key successfully with Google.
[Re-Titled by Moderator]
MacBook Air, macOS 13.3
what worked for me was -
Download the yubi manager app from their site.
Start it.
Put in my Yubi key. (which it saw)
Go to "Interfaces" and check all the interfaces.
After that everything worked.
what worked for me was -
Download the yubi manager app from their site.
Start it.
Put in my Yubi key. (which it saw)
Go to "Interfaces" and check all the interfaces.
After that everything worked.
Re: “… I'm wondering if there's an [OS or Processor] issue … “
Excerpt from Yubico:
Is the YubiKey seen by your Operating System?
Please check that YubiKey OTP+FIDO+CCID or similar appears in one of the following locations when the key is inserted. The YubiKey Bio will appear here as YubiKey FIDO, and our Security Keys will show as "Security Key by Yubico". Bluetooth & other devices.
Source: https://support.yubico.com/hc/en-us/articles/360013707540-Initial-YubiKey-Troubleshooting
Going through a USB hub worked for me.
To be clear; are you attempting to add (register) the hardware keys to protect your AppleID ???
Are you working thru the “Add Key” process as described near the end of this article?
About Security Keys for Apple ID - Apple Support
If so, at what step do things go awry?
It might be worth checking-out the key’s functionality here:
https://www.yubico.com/genuine/
and/or
Also, if you have a current iPhone (iOS 16.3+) on the same AppleID, you might try attempting the install from there.
(my own experience installing via NFC w/ an iPhone Xs worked flawlessly)
I have a USB C NFC and a USB C Nano Yubikey as the backup. I can't find a way to join my USB C Nano as the secondary key because it isn't recognized by my iPad Pro and I can't plug USB C into my iPhone 13 Pro. The NFC works but it won't finish setup without adding a second key.
The article references a USB-C to Lightning adapter, but Apple doesn't seem to sell one and there are varying reviews on the available ones on Amazon (charging only/data/OTG support). Which adapter will work for a Yubikey 5C?
You reveal a good point, on initial registration BOTH keys must have the same device compatibility as they BOTH must be registered at the same time
in the same “serial” operation.
Subsequent keys can be registered individually from any suitable device on the AppleID.
I'm wondering if there's an issue with either the M2 chip (doubtful) or Mac OS Sonoma 14.4 (perhaps?). I notice that when the Mac tells me to plug the YubiKey in and I do so, there's some kind of dialog box that flashes on the screen for a half-second and disappears. Then when I tap the YubiKey nothing happens other than it stops blinking. I've got a brand new 5 C NFC (two of them so I have a backup). Nothing seems to be working--iCloud, Fastmail, 1Password are all having the same result.
I have a Yubikey with NFC and USB-C. It is configured and i have been using it for months with no issues. For the past week my iPad Pro does not recognize it when i plug it into the USB-C. The key works plugged into my MacBook and my iPhone. I am not sure what the issue is because the USB slot works because I can charge.
Theadley wrote:
Yes, previously all devices worked the same. It’s only the iPad now that does not recognize the device. So I’m not sure if i somehow switched off a setting for the usb or if my iPad broke.
Possibly obvious question: tried a forced-restart? Force restart iPad - Apple Support
Same problem hier MacBook Pro M2. Everything worked fine for months and since a couple of weeks it recognize it on USB-C port but nothing happens if my finger touch the green area. Not even in an normal editor.
Yep, that is exactly where I was on the page, following those steps, when this happened.
I'm running Ventura 13.3(.1).
Also, System Setting hanged when I tapped the key and I had to force quit.
My USB-C Yubi key - provided by my company - has USB-C on one end and Lightning on the other. It also came with a USB-C to USB-A adapter.
I will have to try this.
And I just did. No luck with a hub. Boogers.
It’s not clear from your post …
… was it previously working on your iPad Pro ?
YubiKey with USB-C is not recognized on my MacBook Air
