Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Battery health service recommended

The watch was perfectly working one day and then the next.... now it is not charging, when I connect it to the charger (which I tried multiple) it says charging and it stays at 1%. I was able to access the setting on the watch and under Battery Health is says Service Recommended but when I press the service options it stays white and doesn't give me any options. What should I do?

Apple Watch Series 3, watchOS 5

Posted on May 11, 2023 8:31 AM

Reply
Question marked as Best reply

Posted on May 11, 2023 8:34 AM

Go to this page to find out more about the Watch repair service.: Apple Watch Service & Repair - Apple Support


For cost estimates go to the "Get an Estimate" menu, select the service type, then your series model, then the specific sub-model you have.


1 reply

Battery health service recommended

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.