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I am running a MacbookPro 2023 (silicone) laptop with OS 13.3.1, Ventura. Preview crashes every time I try to print a jpeg, pdf or a png. I have no problems printing from other apps such as Word, Excel, or Acrobat. Although it shouldn't matter, my printer is a color laserjetpro MFP M277dw
MacBook Pro (M2 Pro, 2023)
brucefromaiken wrote:
I am running a MacbookPro 2023 (silicone) laptop with OS 13.3.1, Ventura. Preview crashes every time I try to print a jpeg, pdf or a png. I have no problems printing from other apps such as Word, Excel, or Acrobat. Although it shouldn't matter, my printer is a color laserjetpro MFP M277dw
The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4 — I would start there.
Keep your Mac up to date - Apple Support
Keep your Mac up to date - Apple Support
brucefromaiken wrote:
I am running a MacbookPro 2023 (silicone) laptop with OS 13.3.1, Ventura. Preview crashes every time I try to print a jpeg, pdf or a png. I have no problems printing from other apps such as Word, Excel, or Acrobat. Although it shouldn't matter, my printer is a color laserjetpro MFP M277dw
The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4 — I would start there.
Keep your Mac up to date - Apple Support
Keep your Mac up to date - Apple Support
Just FYI: Without updating a week or so ago, I completely removed the old Ventura 13.3.1 and reloaded 13.3.1. The problem was no longer there. Somehow my 13.3.1 appears to have become corrupted. I have been on vacation and have not tried to load 13.4.
UPDATE: Today the problem started again. Preview and Mail are crashing when I select Print. I never get to the print dialogue box. I am still running Ventura 13.3.1. Based on what Macdonad posted, loading Ventura 13.4 is not going to help!!
This is what is in my trouble report.
--------
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x000000018c5d8bd0
Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process: exc handler [2986]
——
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 AppKit 0x18c5d8bd0 -[NSApplication _crashOnException:] + 240
1 AppKit 0x18c420fc4 __62+[CATransaction(NSCATransaction) NS_setFlushesWithDisplayLink]_block_invoke + 644
2 AppKit 0x18cafcfbc ___NSRunLoopObserverCreateWithHandler_block_invoke + 64
3 CoreFoundation 0x1890d9ac4 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 36
4 CoreFoundation 0x1890d99b0 __CFRunLoopDoObservers + 532
5 CoreFoundation 0x1890d8fe8 __CFRunLoopRun + 776
6 CoreFoundation 0x1890d858c CFRunLoopRunSpecific + 612
Needless to say,, this is very disturbing.
Bruce
Have updated both OSX to 13.4 and printer driver as recommended. Previes still crashes with printing JPEG from preview.
Preview crashing when printing jpeg or png
