Facetime

How do I reinstall Facetime on an older desktop iMac, from mid 2010's...My camera is not working and I'm hoping this would fix it.

iMac 21.5″, macOS 10.13

Posted on May 11, 2023 2:38 PM

Reply
Question marked as Top-ranking reply

Posted on May 14, 2023 12:50 PM

Hey King Tone,


Welcome to Apple Support Communities.


If you're experiencing an issue with the camera, we recommend following the steps in this article: If the built-in camera isn’t working on your Mac. Since the camera can be used in multiple apps, reinstalling FaceTime may not help. This article will help determine if it may be hardware related or software related.


FaceTime is a built-in macOS app, so if your iMac meets the requirements for FaceTime, reinstalling the MacOS may help. This article lists the requirements for FaceTime on your Mac: FaceTime requirements on Mac.


This article provides the steps on reinstalling the macOS: Reinstall macOS - Apple Support


Take care.




2 replies
Question marked as Top-ranking reply

May 14, 2023 12:50 PM in response to King Tone

Hey King Tone,


Welcome to Apple Support Communities.


If you're experiencing an issue with the camera, we recommend following the steps in this article: If the built-in camera isn’t working on your Mac. Since the camera can be used in multiple apps, reinstalling FaceTime may not help. This article will help determine if it may be hardware related or software related.


FaceTime is a built-in macOS app, so if your iMac meets the requirements for FaceTime, reinstalling the MacOS may help. This article lists the requirements for FaceTime on your Mac: FaceTime requirements on Mac.


This article provides the steps on reinstalling the macOS: Reinstall macOS - Apple Support


Take care.




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Facetime

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.