You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Thin green line appeared when I open my rear camera on iPhone 13 mini

I’m experienced appearance of thin vertical line everytime I open my rear camera. It is visible when I take photos or videos. It is most visible when taking a photos or videos with low light. Has anyone had the same problem? And if so what steps did you take? Thanks.

iPhone 13 mini, iOS 16

Posted on May 11, 2023 4:38 PM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2023 5:32 PM

Does the green line also appear in the photos that are taken with the rear camera OR does it only appear on the screen but not in the photos?

——-

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If that does not help, then you may have a hardware issue. Please contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

1 reply
Question marked as Top-ranking reply

May 11, 2023 5:32 PM in response to zanariyah

Does the green line also appear in the photos that are taken with the rear camera OR does it only appear on the screen but not in the photos?

——-

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If that does not help, then you may have a hardware issue. Please contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

Thin green line appeared when I open my rear camera on iPhone 13 mini

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.