Magic Keyboard

Do I need to take off any stickers or sticker covers off my Magic Keyboard if I am bringing it to the Apple Store to get repaired?

iPad Pro, iPadOS 16

Posted on May 11, 2023 7:08 PM

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Question marked as Top-ranking reply

Posted on May 12, 2023 9:27 AM

If the stickers might, in any way, affect the operation of the keyboard, you would be wise to remove them. Similarly, before Apple will accept any devices for repair, they will be thoroughly examined to check for physical damage; as stickers can cover or potentially hide damage, there presence may “complicate’ matters.


A clean and obvioisly undamaged device will likely help with the process.


You should note that any accessories or cases that are sent along with the device for repair will not be returned to you. As such, you should remove all cases and covers before sending for repair.

1 reply
Question marked as Top-ranking reply

May 12, 2023 9:27 AM in response to beaug004

If the stickers might, in any way, affect the operation of the keyboard, you would be wise to remove them. Similarly, before Apple will accept any devices for repair, they will be thoroughly examined to check for physical damage; as stickers can cover or potentially hide damage, there presence may “complicate’ matters.


A clean and obvioisly undamaged device will likely help with the process.


You should note that any accessories or cases that are sent along with the device for repair will not be returned to you. As such, you should remove all cases and covers before sending for repair.

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