whatsapp automation

sairam4422 wrote:

https://discussions.apple.com/content/attachment/f31e738d-f947-4256-898a-fc98bf34f6c7

Send a message via whatsapp is not working in automation.

Getting error message like

Problem communicating with app.

Contact Whatsapp.

I had a on odd message (“ WhatsApp couldn’t start. Please restart your iPhone if the problem persists”) two days after I updated my iOS to 16.5, on 23/05/2023. I have received two crash reports. You advised we let WhatsApp know, which I have, but a solution has not been forthcoming.

In one of the crash reports, it says the following:

”path” : “\/usr\/lib\/system\/libsystem_kernel.dylib”

Can you at least interpret the above? I am genuinely concerned.

Looking forward to hearing from you.

Jessamine147

jessamine147 wrote:

Alternatively, can someone provide me a way to advise Apple of this issue directly?

Regards

Jessamine147

You can use the support link at the bottom left of every page of these forums. However, you really need to talk to Whatsapp support about problems with Whatsapp.

First, basic troubleshooting you can do yourself is to delete Whatsapp and re-install it.

I would also suggest you start your own thread as your issue seems largely unrelated to the subject of this thread (unless there was an automation involved that you didn't mention).

Alternatively, can someone provide me a way to advise Apple of this issue directly?

Regards

Jessamine147

It seems I’m not the only one. I don’t know if it’s an Apple issue or What’s App, but I hope they’re working on a patch for this

Open settings > shortcuts > toggle iCloud sync off and then on again

Then check the automation again

My problem got resolved using this