How can I rest an ipad mini that no longer recognizes my apple ID? I get a Death loop to "activation server is temporarily down". I've tried connecting with a cable to Mac - it says I can activate it there but does not work. The ipad mini itself does't recognize the activation on the Mac. I would do a hard reset if I could.
A different route: Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership). This will give you access to the device but won't restore access to the account used to lock it.
Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support
A different route: Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership). This will give you access to the device but won't restore access to the account used to lock it.
Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support
You can check if the server really is down.
Apple - Support - System Status
Read this article to learn how to remove Activation Lock either on the device itself or on the web --> How to remove Activation Lock - Apple Support
Basically it is going to need the account information in order to remove the lock. Are you sure you are using the correct information?
● Help with a lost Apple ID or password:
• For help with a forgotten Apple ID (this is likely an active email address or one used in the past), click here --> If you forgot your Apple ID email address or phone number - Apple Support
• For help with a forgotten Apple ID password, click here --> If you forgot your Apple ID password - Apple Support
If you are having problems with an inactive account, contact Apple for help with Apple ID account security --> Contact Apple for help with Apple ID account security - Apple Support
thanks but it was given to me by my former workplace several years ago. I do not have any proof of ownership. Is there a way to get past the activation lock loop?
Activation lock
