Cannot get yahoo mail on Imac

I am receiving my Yahoo mail on all my Apple devices - phone, watch, MacBook Pro - but not on my iMac. All the mail settings are correct. I deleted the account, shut down and restarted the computer, and tried to re-add it. Using the Yahoo add button I put in my address and password and it looks like it is going to connect then I get an error message "Failed to authenticate with Yahoo!, please try again later". I do receive an email on my other devices from Yahoo that says New sign on Mac OS X. But the account does not load into the mail app on my iMac. I also tried to add the account using the "other" option - got the same error message.

iMac 27″, macOS 10.15

Posted on May 12, 2023 4:55 PM

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Posted on May 12, 2023 6:35 PM

Older versions of Mail on Macs is the problem...


Mac's Mail App is not as modern as iOS's Mail app, Many eMail providers now require a separate App Password different from your eMail password…


Then you may need Ways to securely access AOL Mail…

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in


Or it may just need an App Password...

https://support.google.com/mail/answer/185833?hl=en-GB


Yahoo has gone to this too...

https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html


Yahoo App password…

Generate and manage third-party app passwords

Some older, third-party email apps (that do not use our Yahoo branded sign in page) require you to enter a single password for login credentials. To access your Yahoo Mail account on these apps, you'll need to generate and use an app password. An app password is a long, randomly generated code that gives a non-Yahoo app permission to access your Yahoo account. You’ll only need to provide this code once to sign in to your third-party email app.

https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html

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43 replies
Question marked as Top-ranking reply

May 12, 2023 6:35 PM in response to mgsalinger

Older versions of Mail on Macs is the problem...


Mac's Mail App is not as modern as iOS's Mail app, Many eMail providers now require a separate App Password different from your eMail password…


Then you may need Ways to securely access AOL Mail…

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in


Or it may just need an App Password...

https://support.google.com/mail/answer/185833?hl=en-GB


Yahoo has gone to this too...

https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html


Yahoo App password…

Generate and manage third-party app passwords

Some older, third-party email apps (that do not use our Yahoo branded sign in page) require you to enter a single password for login credentials. To access your Yahoo Mail account on these apps, you'll need to generate and use an app password. An app password is a long, randomly generated code that gives a non-Yahoo app permission to access your Yahoo account. You’ll only need to provide this code once to sign in to your third-party email app.

https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html

Apr 11, 2024 8:32 AM in response to mgsalinger

After three days of working with AppleCare advisors, deleting and re-establishing my ATT/Yahoo mail account (pacbell.net), including wiping all data from my iPhone and restoring from an iCloud backup, it occurred to me that it was a password problem (I had recently changed my password due to the ATT data breach). The principle of Occam’s Razor — the simplest solution, the most obvious, is the correct one: I changed my password again, then re-entered it on my iPhone, iPad, and Mac; that of course worked — no more errors — which took about 5 minutes.

Apr 29, 2024 7:30 PM in response to mgsalinger

Thank you randomuser and Jbokie. I'm on Monterey and this is what I did: I added a new email account and selected "other", typed in the yahoo email account name and the password that was generated from the Yahoo Security page. I typed in the password (you can copy/paste it too) but make sure there are NO spaces in the password. It will think about for a bit and then I got an error message "unable to verify account". At that point I added the username (same email account name), changed the email type to POP and changed the incoming server to pop.mail.yahoo.com and outgoing server to smtp.mail.yahoo.com. It took me a while to figure all of this out, but I was on hold with Yahoo tech support for 3 hours, so I had time. I hope this helps some else!


May 24, 2024 6:43 PM in response to mgsalinger

After a while, even after changing my Yahoo/ATT mail password (which had seemed to solve the problem), the problem emerged again — so I assumed it was an underlying authentication issue, with the Yahoo server and Mail simply not playing well together. So ultimately, I opted to use my Yahoo/ATT Security Key as the password — I had set-up the Security Key quite a while ago [https://help.yahoo.com/kb/account/manage-yahoo-account-key-sln25781.html] [https://help.yahoo.com/kb/SLN25781.html] — first deleting the YAHOO account in my Mail application and setting it up again simply as another MAIL account, under Other Mail Account (you cannot use an ordinary Yahoo password for Other Mail Account — the server will not authenticate it. Now, in doing that, actually all the folders I have on the Yahoo/ATT server populated immediately in the new Mail account, though they took a while to fully download all the saved mail. So far, though the problem blips from time to time (with the dreaded exclamation point (!) — connection problem — it self corrects rather quickly, either by quitting the Mail app and re-opening it, or sometimes by restarting my Mac, and receiving mail is now much more consistent.


By the way, using the Security Code only works on Mac OS, not iOS — that is, you cannot set-up an Other Mail Account on iOS; so while I am stuck using another password on my iPhone and iPad, I only have to suffer a latent connection from time to time.

Jun 4, 2024 5:55 PM in response to mgsalinger

randomuser1001 advises what should be the solution, and I thank him/her/them — I have done the same, over and over and over. That is the problem: apparently the interaction between the MacOS and iOS (or the Mail app) is iffy, often problematic. Even using randomuser's suggestion, which does work (except when it doesn't) I find that the connection to the Yahoo server is inconsistent, and I get the dreaded "!" warning — no connection. During the past two days I have been on the phone with a senior Applecare adviser, alternately deleting and rebuilding my Mail accounts, trying to find a permanent solution — she escalated the issue to the Apple engineers, who presumably will do some surgery on the OS and iOS. At one point I had set up the account on my MacStudio using "Other," on my MacBook, using the "Yahoo" set-up, and likewise two different set-ups on my iPhone and my iPad — and they were working equally well. Then the iPad failed; then the MacBook failed; then the MacStudio failed. So I went back to using only the Yahoo set-up on all four devices, having also changed my ATT/Yahoo password (not the security key) for good measure, beforehand, in the mix of possible solutions, and all four devices are now working in concert...for now. What can I say, except that I know my way well around OS and iOS; I know how to employ all these supposed fixes — now I'll wait for updates that might finally ease the relationship between Yahoo and Apple Mail.

Jun 5, 2024 12:00 PM in response to randomuser1001

This worked. Thanks for the tip. I think the key is to use the one time generated app password rather than the Yahoo mail password. As context I was converted to Yahoo mail by my ISP and I was able to add my mail account as yahoo on my iPhone and use my Yahoo mail password but it simply would not work on MacOS on my iMac either as yahoo or as other. Adding the account as other and using the app generated password along with typing in the imap and smtp server names for yahoo did the trick.

Jun 11, 2024 8:55 AM in response to mgsalinger

My email account was recently ported from Cox to Yahoo. I created a Yahoo account using my cox.net address and password. This appeared to be accepted for the account creation in my MacBook Apple Mail. However, the account would not come Online. After numerous attempts trying different suggestions, I successfully created an "Other" mail account in Apple Mail on my MacBook. Initially, I entered my email address from cox.net and my password that works to sign in to Yahoo mail on the website. Of note, I have had no problems getting my emails on my iPhone mail and the Yahoo website, only on my MacBook. Anyway, this first attempt at creating the "Other" account failed but now I could edit the incoming and outgoing addresses. I entered the IMAP address of IMAP.mail.yahoo.com and the SMTP.mail.yahoo.com address. Along with this, I generated an App password in the Security section of the web Yahoo Mail and used this password in my new attempt to create the "Other" account. After a short delay, this was accepted and my mail started downloading from Yahoo to my Apple Mail.

Apr 29, 2024 6:36 PM in response to MID2170

I was having the same issue. I logged into Yahoo and generated an app password. I then used the POP settings to pull my mail on my iMac. The problem was it wasn’t syncing to my other devices! I tried everything I could find, but ended up having to use Outlook mail on my iMac instead of Apple mail. It was the only way to sync between my devices….

Jun 5, 2024 2:34 PM in response to mgsalinger

I have to say that, having dealt with this over and over and over for the past few weeks, it's a mystery. I have alternately set-up my devices (MacOS/Sonoma on a Mac Studio and and a MacBook Pro, and iOS on an iPhone and iPad) using both the Yahoo route (using my Yahoo/AT&T password) and the Other/Mail Account route (using my Yahoo Security Key), and from time to time I still get connection errors — regardless of which route I take — or if I do maintain a connection, the retrieval of email is very sluggish. In my last effort a few days ago, the Apple Senior Advisor escalated the issue to the engineers — I was informed that a software fix, from the Apple end, should be in the works. In the meantime, following another round of failed connections, I rebuilt all four devices using the Yahoo route. After that, the next day, this morning, both my MacBook Pro and iPad failed the connection test. I didn't rush to "delete and rebuild" — instead I waited it out, shutting down Mail, shutting down my MBP, shutting down my iPad…waiting; and eventually — as I said — a mystery, the connections re-established, however, still rather slow on the draw. I suspect that the Yahoo servers may be at fault; but I'm going to let the Apple engineers deal with the Yahoo people, because if I call AT&T support, I will just be told to delete the account and rebuild it. Not again. So now all my devices are working, using the Yahoo route, the AT&T/Yahoo password, and I'll let that ride.

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Cannot get yahoo mail on Imac

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