Locked out of icloud

I lost my phone n SIM card which I need my email access to get my SIM card back as it’s an online one but I can’t access my emails without my sim so I’m stuck can u help I no my log in details but when it asks for the verification code I can’t get it until I get into my emails to get my sim back

iPhone 8

Posted on May 13, 2023 4:22 AM

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Question marked as Top-ranking reply

Posted on May 13, 2023 8:12 AM

Your iPhone has two factor verification enabled from device itself ( it's a single trusted device and verified ) and not synced with Mac or other iPhone / iPad ( the verification code can be accessed from the device when active time is inserted ) .

Whenever you try to sign in with Apple ID and password from a browser the account will not be accessed , you need to contact cellular service provider and issue a duplicate sim for the same number .

The Apple ID say example1@icloud.com exists on server and you know the password and its account credentials , however that is signed in the device iPhone .

If you don't remember the trusted number and yet it is verified in the account , visit your cellular service centre with personal identification proofs , the number can be obtained from them .


Issue a sim on behalf of the same number and insert the sim Set up cellular service on iPhone - Apple Support

In the new iPhone follow the steps in the article Turn on and set up iPhone - Apple Support

The Apple ID and password is active so is the 2FA active on the iCloud server , once a trusted number is added the code will start appearing on the same trusted number , and the person can access the account .

See the article Get a verification code and sign in with two-factor authentication - Apple Support

The mails will sync when mail box is turned on Add an email account to your iPhone, iPad, or iPod touch - Apple Support

And those mails can again be viewed View an email in Mail on iPhone - Apple Support (IN)


1 reply
Question marked as Top-ranking reply

May 13, 2023 8:12 AM in response to AmberJdub

Your iPhone has two factor verification enabled from device itself ( it's a single trusted device and verified ) and not synced with Mac or other iPhone / iPad ( the verification code can be accessed from the device when active time is inserted ) .

Whenever you try to sign in with Apple ID and password from a browser the account will not be accessed , you need to contact cellular service provider and issue a duplicate sim for the same number .

The Apple ID say example1@icloud.com exists on server and you know the password and its account credentials , however that is signed in the device iPhone .

If you don't remember the trusted number and yet it is verified in the account , visit your cellular service centre with personal identification proofs , the number can be obtained from them .


Issue a sim on behalf of the same number and insert the sim Set up cellular service on iPhone - Apple Support

In the new iPhone follow the steps in the article Turn on and set up iPhone - Apple Support

The Apple ID and password is active so is the 2FA active on the iCloud server , once a trusted number is added the code will start appearing on the same trusted number , and the person can access the account .

See the article Get a verification code and sign in with two-factor authentication - Apple Support

The mails will sync when mail box is turned on Add an email account to your iPhone, iPad, or iPod touch - Apple Support

And those mails can again be viewed View an email in Mail on iPhone - Apple Support (IN)


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Locked out of icloud

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