macOS Catalina 10.15.7 Won't Update to a newer OS

I am not sure if I am missing something. I cannot see any image or picture? Is it possible to update my OS 10.15.7?

Your screen shot indicates that you have a MacBook Pro (13-inch, Mid 2012) running macOS 10.15.7 (Catalina).

For that Mac, Catalina is the end of the line. No updates to Big Sur or later are available. Sorry.

Although vendors like Microsoft and Adobe no longer support Catalina, there may be applications that you can install to get a little bit more useful life out of that machine. For example, Catalina is enough to run the current versions of the Firefox Web browser and the LibreOffice office suite.

What happens when you click Software Update… on the Overview panel?

FWIW third party AV-ware, Cleaning-ware, Optimizing-ware and VPN’s can block your iMac from updating properly.

Another work-around is to startup in Safe Mode and then Update.

see > If an error occurred while updating or installing macOS - Apple Support

To be clear, in the world of Macs, software update is a revision of the macOS currently running on the Mac; update Catalina 10.15.1 to Catalina 10.15.7, for example.

To update your current macOS, click the Apple  icon > About This Mac and then click Software Updates.... If there are any updates available for your Mac, they will be listed and you can apply them when you like.  Software updates may be set to occur automatically.  If no updates are presented, then it may be assumed that none are available for your current OS.

A software upgrade replaces the current macOS with a newer, differently named version; upgrade from 10.13 High Sierra to 10.14 Mojave, for example, or from 10.15 Catalina to macOS 11 Big Sur. Upgrades do not happen automatically, They must be initiated by a user with admin privileges.

Use Software Update to update or upgrade macOS, including built-in apps like Safari.  

Please see >: Update macOS on Mac - Apple Support

Gina K. wrote:

I am not sure if I am missing something. I cannot see any image or picture? Is it possible to update my OS 10.15.7?

Go into the About This Mac dialog in the Apple () menu. Post the model name and hardware year information that you see there. Just that, not the serial number.

Examples: "iMac (27-inch, Late 2013)", "MacBook Pro (Retina, 15-inch, Mid 2015)". The specific Mac model – including the hardware year/sub-year – is what determines eligibility for macOS upgrades.

The OP should also do the same, seeing as how he apparently posted a screenshot of that dialog that included a serial number – a screenshot that a Moderator subsequently deleted. We don't need the serial number – but we do need the model and hardware year information that got removed along with the screenshot.

I wan to update version 10.15.7 more 11.15.7

thungzahlia wrote:

I wan to update version 10.15.7 more 11.15.7

There is no such thing as macOS 11.15.7. According to MacTracker and to Apple's description in the App Store, macOS 11.7.10 is the latest release of macOS 11 (Big Sur).

Whether you can update to Big Sur (or beyond) will depend on the model and hardware model year of your Mac. Some vendors like Microsoft and Adobe have a policy of only supporting the last three major versions of macOS, and if you want to run their applications, you may need to upgrade past Big Sur (if you can).

macOS Big Sur is compatible with these computers - Apple Support

macOS Monterey is compatible with these computers - Apple Support

macOS Ventura is compatible with these computers - Apple Support

macOS Sonoma is compatible with these computers - Apple Support

If your Mac is compatible with something newer than Catalina, back up your system, and see:

How to download and install macOS - Apple Support

Please follow the steps in Update macOS on Mac - Apple Support.

By the way, if you have any third party antivirus, cleaning, security, VPN, or other types of maintenance apps installed that is likely your problem. The solution is to locate the developers uninstall instructions and then uninstall the app(s) and then restart in Safe Mode and then update Mac OS. All of these types of apps are 100% garbage and do nothing to help Mac OS and only create issues. NEVER EVER install these on a Mac.

If you still have trouble, please call AppleCare:

AppleCare Contact Info

I must be missing something. What picture?

Post the pic without the serial#.:)

the youhaca

The Mod edited it, which means they deleted it, wish they just blot out the Serial#. :(