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Over heating

Jut 1 year ago

i just absolutely loved my iphone Xs

such a masterpiece handy and smooth device


But at this point

im going through some serious heating issue

im not able to hold my phone in my hand for more than 10-15minutes

my hand is getting heated also its very hard to use this phone


if some one is hearing this from apple

please

there are a lot of other people out there having the same issue 🥺


Im hoping that apple will give a cleaner and better updates to get things right 🙏

iPhone XS, iOS 16

Posted on May 13, 2023 1:46 PM

Reply
Question marked as Top-ranking reply

Posted on May 13, 2023 1:53 PM

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation

or

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


Find Locations


Good luck!



2 replies
Question marked as Top-ranking reply

May 13, 2023 1:53 PM in response to sidharth50

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation

or

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


Find Locations


Good luck!



May 13, 2023 1:52 PM in response to sidharth50

You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➔ Battery ➔ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


If the above does not help, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

Over heating

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