Disappearing emails in Mail folders.

Emails in Folders have disappeared.

Also, when I drag and drop emails into a Folder, the emails disappear. Just gone!

Is anyone having a similar problem.

Thank you.

Mac Studio (2022)

Posted on May 13, 2023 4:00 PM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2023 8:18 AM

mikepen49 wrote:

Emails in Folders have disappeared.
Also, when I drag and drop emails into a Folder, the emails disappear. Just gone!
Is anyone having a similar problem.
Thank you.


For problem accounts the go to way to sort things out is to delete the account(s) from the Mail.app, then add it back.

Remove email accounts in Mail on Mac

Remove email accounts in Mail on Mac - Apple Support


Add email accounts in Mail on Mac - Apple Support

Add email accounts in Mail on Mac - Apple Support


Note—

IMAP accounts stay on the server, so no local loss, when you re-sync

POP accounts download and remove from the server—therefor save your inbox/sent box if you want them

“On My Mac" is just that, local folders you created and moved mail into. So no loss





no resolve—

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/



Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support





1 reply
Question marked as Top-ranking reply

May 25, 2023 8:18 AM in response to mikepen49

mikepen49 wrote:

Emails in Folders have disappeared.
Also, when I drag and drop emails into a Folder, the emails disappear. Just gone!
Is anyone having a similar problem.
Thank you.


For problem accounts the go to way to sort things out is to delete the account(s) from the Mail.app, then add it back.

Remove email accounts in Mail on Mac

Remove email accounts in Mail on Mac - Apple Support


Add email accounts in Mail on Mac - Apple Support

Add email accounts in Mail on Mac - Apple Support


Note—

IMAP accounts stay on the server, so no local loss, when you re-sync

POP accounts download and remove from the server—therefor save your inbox/sent box if you want them

“On My Mac" is just that, local folders you created and moved mail into. So no loss





no resolve—

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/



Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support





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Disappearing emails in Mail folders.

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