My AirPod pro Audio stopped working. I have tgatest firmware. What are some troubleshooting ideas?

My AirPod pro Audio stopped working with my iPhone 11. I have the latest firmware. What are some troubleshooting ideas?

iPhone 11 Pro Max

Posted on May 13, 2023 6:42 PM

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1 reply

May 13, 2023 6:48 PM in response to bjpereira

bjpereira Said:

"My AirPod pro Audio stopped working. I have tgatest firmware. What are some troubleshooting ideas?"

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Troubleshooting AirPods Power:


A. Start with a Reset:

Rather than factory resetting these, try just resetting these...

Go Here: Reset your AirPods - Apple Support


B. A Few Links to Visit:





C. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

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My AirPod pro Audio stopped working. I have tgatest firmware. What are some troubleshooting ideas?

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