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Has my iPhone been hacked?

I’m freaking out! My alarm went off at 3:21am and the label actually said your iPhone. I have never written anything like that, so the import from an old phone theory does not apply. There’s no way someone could’ve done it at the house as I don’t share my password. Any theories? Could this be the product of a hacker?


[Edited by Moderator]

Posted on May 14, 2023 5:00 AM

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Question marked as Top-ranking reply

Posted on May 14, 2023 5:16 AM

Unless your phone was jailbroken, "hacking" of the device itself is extremely unlikely. A compromised account is more likely, but I'm not picturing how an alarm could be set on your phone without somebody actually having the device in an unlocked state in their hands.


Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support


For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support


For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support


Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles


A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support


Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."


Are you sure you didn't just set the alarm to that time by mistake?

3 replies
Question marked as Top-ranking reply

May 14, 2023 5:16 AM in response to aracely172

Unless your phone was jailbroken, "hacking" of the device itself is extremely unlikely. A compromised account is more likely, but I'm not picturing how an alarm could be set on your phone without somebody actually having the device in an unlocked state in their hands.


Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support


For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support


For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support


Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles


A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support


Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."


Are you sure you didn't just set the alarm to that time by mistake?

May 14, 2023 7:00 AM in response to aracely172

I also deactivated my Norton anti virus.


You can remove it, if you have a subscription cancel first the subscription.


Check also here:

Subscription details:

  • An annual subscription is required to activate the 14-day trial (see in-app product pricing)
  • Cancel the subscription from your iTunes account before the end of the trial to avoid payment
  • After the 14-day trial, your subscription will start and renew automatically annually unless canceled
  • You can manage your subscriptions and adjust automatic renewal in your iTunes settings after purchase
  • The 14-day trial is valid for one subscription only


-----

Most antivirus apps for your iPhone aren't really designed to find viruses. They are often security programs that bundle multiple functions to justify the price asked. It is quite difficult for security software makers to make a really good antivirus app, because Apple has pretty much boarded up the system.

 

May 14, 2023 6:32 AM in response to Limnos

Thank you. My phone is not jail broken.

at least I know I didn’t do that, and it’s a new device. I did disconnect devices (following your instructions) that were attached to it that I didn’t recognize, but seemed harmless, like a Sony device that showed up with a icon that looked like a Sony tv. The accounts I’m sharing items with (like photos and notes) are all in my family network. This remains a mystery. ;( I did have the latest security update from Apple pending and just ran it. I also deactivated my Norton anti virus. Thanks for your response.

Has my iPhone been hacked?

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