Capital One Mobile App in South Africa…

I am an American living in South Africa. I have the Capital One Mobile App. It needs an upgrade to function and all of the sudden it is saying that this app is unavailable in this country. That has never been true before. Can you please assist.

iPhone 13 Pro, iOS 16

Posted on May 14, 2023 6:56 AM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2023 11:42 AM

Hello LNell2018,


Not all apps are available in all countries or regions. If you recently change the country or region associated with your Apple ID, you may need to change it back to update the app. Change your Apple ID country or region - Apple Support


These steps may help:

Use your iPhone or iPad to change your region
1. Open the Settings app. 
2. Tap your name, then tap Media & Purchases.
3. Tap View Account. You might be asked to sign in.
4. Tap Country/Region.
5. Tap Change Country or Region.
6. Tap your new country or region, then review the Terms & Conditions.
7. Tap Agree in the upper-right corner, then tap Agree again to confirm.
8. Select a payment method and enter your new payment information and billing address, then tap Next. You must enter a valid payment method for your new country or region.*


Thanks.

1 reply
Question marked as Top-ranking reply

May 16, 2023 11:42 AM in response to LNell2018

Hello LNell2018,


Not all apps are available in all countries or regions. If you recently change the country or region associated with your Apple ID, you may need to change it back to update the app. Change your Apple ID country or region - Apple Support


These steps may help:

Use your iPhone or iPad to change your region
1. Open the Settings app. 
2. Tap your name, then tap Media & Purchases.
3. Tap View Account. You might be asked to sign in.
4. Tap Country/Region.
5. Tap Change Country or Region.
6. Tap your new country or region, then review the Terms & Conditions.
7. Tap Agree in the upper-right corner, then tap Agree again to confirm.
8. Select a payment method and enter your new payment information and billing address, then tap Next. You must enter a valid payment method for your new country or region.*


Thanks.

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Capital One Mobile App in South Africa…

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