Picture failure on iMessage

Hi, I have an iPhone 12 Pro Max updated to the newest IOS. The last few days my iPhone hasn’t been able to send pictures, it says failed to send and whenever a contact sends me a picture I can’t view it. My MMS is enabled. I’ve done every thing I could find on google… help!

iPhone 12 Pro Max, iOS 16

Posted on May 14, 2023 6:58 AM

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Question marked as Top-ranking reply

Posted on May 16, 2023 11:42 AM

Hey Isabellemalm,


We'd be happy to help out. If you're unable to send or receive MMS messages, there may be an issue on the carrier side of things that needs addressed as these types of message are sent through them.


We'd suggest reaching out to your wireless carrier from here, especially since you've already confirmed this feature is enabled on your end.


For more help, also check out: If you can't send or receive messages on your iPhone or iPad - Apple Support


We hope this helps out.


Take care!

1 reply
Question marked as Top-ranking reply

May 16, 2023 11:42 AM in response to Isabellemalm

Hey Isabellemalm,


We'd be happy to help out. If you're unable to send or receive MMS messages, there may be an issue on the carrier side of things that needs addressed as these types of message are sent through them.


We'd suggest reaching out to your wireless carrier from here, especially since you've already confirmed this feature is enabled on your end.


For more help, also check out: If you can't send or receive messages on your iPhone or iPad - Apple Support


We hope this helps out.


Take care!

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Picture failure on iMessage

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