You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Picture failure on iMessage

Hi, I have an iPhone 12 Pro Max updated to the newest IOS. The last few days my iPhone hasn’t been able to send pictures, it says failed to send and whenever a contact sends me a picture I can’t view it. My MMS is enabled. I’ve done every thing I could find on google… help!

iPhone 12 Pro Max, iOS 16

Posted on May 14, 2023 6:58 AM

Reply
1 reply

May 16, 2023 11:42 AM in response to Isabellemalm

Hey Isabellemalm,


We'd be happy to help out. If you're unable to send or receive MMS messages, there may be an issue on the carrier side of things that needs addressed as these types of message are sent through them.


We'd suggest reaching out to your wireless carrier from here, especially since you've already confirmed this feature is enabled on your end.


For more help, also check out: If you can't send or receive messages on your iPhone or iPad - Apple Support


We hope this helps out.


Take care!

Picture failure on iMessage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.