iphone 13 pro won't charge after ios 16.4.1 update

I tried restarting and plugging the adapter into the wall. The lightning bolt doesn't appear when I plug it in to charge.

Posted on May 14, 2023 10:01 AM

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Question marked as Top-ranking reply

Posted on May 14, 2023 10:06 AM

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation

or

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


Find Locations

4 replies
Question marked as Top-ranking reply

May 14, 2023 10:06 AM in response to LeanaBeana

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation

or

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


Find Locations

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iphone 13 pro won't charge after ios 16.4.1 update

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