Beware of Phishing!
Be careful and be smart to --> Recognize and avoid phishing messages, phoney support calls ...
Note: Apple will never send you any info on Lost/Found iPhones. It (Phishing) may appear as the image given below.
![](https://discussions.apple.com/content/attachment/afade9cc-1641-40be-8da7-ac3130152231)
![](https://support.apple.com/library/content/dam/edam/applecare/images/en_US/mac_apps/itunes/divider.png)
Switched Off? Still traceable
Even if the iPhone is switched off it is findable, see the pic below.
![](https://discussions.apple.com/content/attachment/17280e54-c705-4775-90a2-8ecb1807aa30)
![](https://support.apple.com/library/content/dam/edam/applecare/images/en_US/mac_apps/itunes/divider.png)
Device Offline?
I see my device in Find My, but it's offline
![](https://support.apple.com/library/content/dam/edam/applecare/images/en_US/icloud/macos-catalina-safari-icloud-find-my-iphone-iphone-xs-offline.jpg)
If you see "Offline," "No location available," or "Location Services Off," your device might be offline for one of these reasons:
Don't see your device?
- You might not have Find My turned on.
- If you're using the Find My app, you can't see your device's location if more than 7 days have passed since its last location was sent to Apple.
- If you're using iCloud.com/find, you can't see your device's location if it's powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple.
- Learn how you can still protect your information.