apple charged twice for in app purchase subscription

I have received 2 tax invoices from Apple when I just buy one subscription in one app.

As in the attached photo,

  1. First tax invoice pointed that 10/5 is the Created Date and the next renew date is 11/5 ( I believe it should be 17/5)
  2. The second tax invoice was made in 11/5 and the next renew date is 18/5 ( this is correct)

Why do I receive two tax invoices for one subscription ( both 2 tax invoices have the same Apple ID, app name, subscription name)

iPhone 12 Pro, iOS 16

Posted on May 15, 2023 2:11 AM

Reply
1 reply

May 15, 2023 1:41 PM in response to phipham_vn

You must speak directly to Apple Support regarding purchase issues.


World-wide Apple Support -

Contact Apple for support and service – Apple Support


M1 Mac mini, macOS 13.3.1;  Watch, series 7 GPS/cellular, watchOS 9.4; iPad Pro 2nd Gen, iPadOS 16.4.1; iPhone 12 Pro, iOS 16.4.1; TV 4th Gen, tvOS 16.4.1; HomePods, audioOS 16.4.1 and Airport Express w/ Airplay 2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

apple charged twice for in app purchase subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.