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apple charged twice for in app purchase subscription

I have received 2 tax invoices from Apple when I just buy one subscription in one app.

As in the attached photo,

  1. First tax invoice pointed that 10/5 is the Created Date and the next renew date is 11/5 ( I believe it should be 17/5)
  2. The second tax invoice was made in 11/5 and the next renew date is 18/5 ( this is correct)

Why do I receive two tax invoices for one subscription ( both 2 tax invoices have the same Apple ID, app name, subscription name)

iPhone 12 Pro, iOS 16

Posted on May 15, 2023 2:11 AM

Reply
Question marked as Top-ranking reply

Posted on May 15, 2023 1:41 PM

You must speak directly to Apple Support regarding purchase issues.


World-wide Apple Support -

Contact Apple for support and service – Apple Support


M1 Mac mini, macOS 13.3.1;  Watch, series 7 GPS/cellular, watchOS 9.4; iPad Pro 2nd Gen, iPadOS 16.4.1; iPhone 12 Pro, iOS 16.4.1; TV 4th Gen, tvOS 16.4.1; HomePods, audioOS 16.4.1 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

May 15, 2023 1:41 PM in response to phipham_vn

You must speak directly to Apple Support regarding purchase issues.


World-wide Apple Support -

Contact Apple for support and service – Apple Support


M1 Mac mini, macOS 13.3.1;  Watch, series 7 GPS/cellular, watchOS 9.4; iPad Pro 2nd Gen, iPadOS 16.4.1; iPhone 12 Pro, iOS 16.4.1; TV 4th Gen, tvOS 16.4.1; HomePods, audioOS 16.4.1 and Airport Express w/ Airplay 2

apple charged twice for in app purchase subscription

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