security update 13.3.1

failed to prepare the software update

MacBook Pro 13″, macOS 13.3

Posted on May 15, 2023 4:20 AM

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Question marked as Top-ranking reply

Posted on May 15, 2023 4:26 AM

If an error occurred while updating or installing macOS - Apple Support


Several options included from the above link to trouble shoot this issue including attempting to insert while booing from Safe Mode


Added >>


1 - Software on the computer interfering with the download process including AntiVirus Software


Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.


2 - Running behind a VPN which may increase Packet losses or corruption of the download 

1 reply
Question marked as Top-ranking reply

May 15, 2023 4:26 AM in response to PabloG7

If an error occurred while updating or installing macOS - Apple Support


Several options included from the above link to trouble shoot this issue including attempting to insert while booing from Safe Mode


Added >>


1 - Software on the computer interfering with the download process including AntiVirus Software


Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.


2 - Running behind a VPN which may increase Packet losses or corruption of the download 

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security update 13.3.1

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