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Hello, my app store is telling me its disabled. How do I enable it?

Hello, my app store is telling me its disabled. How do I enable it?


iPhone 14

Posted on May 15, 2023 8:25 AM

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Question marked as Top-ranking reply

Posted on May 15, 2023 8:27 AM

According to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


If it is another reason, post with more details.


2 replies
Question marked as Top-ranking reply

May 15, 2023 8:27 AM in response to my7doves

According to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


If it is another reason, post with more details.


Hello, my app store is telling me its disabled. How do I enable it?

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