Cannot Use App Store Because "Your account has been disabled in the App Store and iTunes."
People have asked questions about this, but after an entire weekend of research, I believe I have a unique situation that even Apple support hasn't resolved. This is my last resort.
I noticed that I cannot use App Store because of the "Your account has been disabled in the App Store and iTunes." problem. I have tried changing my Apple ID password over and over again. I have signed out of my Apple ID in settings and signed back in. Still the same problem.
Apple support told me that Apple ID can never be restored to iTunes. I wonder why. I wasn't given any reason, just linked to the Terms of Service document. They suggested I create a new Apple ID and use it to log in to the App Store. I did. I still cannot install or update apps. That error message keeps popping up. I logged out and logged in and restarted the phone several times. No solution.
It's like I'm blocked out even if I use a new Apple ID. My old Apple ID is still the one in my settings because my iCloud and family sharing is linked to that. The support staff told me that I can use a different ID in the App Store.
Does someone have a solution? I feel like I can't even use the phone I bought - like I don't own it.
iPhone 12 Pro Max, iOS 16