I cannot use any of the Payments for iCloud+

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Level 1

5 points

I cannot use any of the Payments for iCloud+

Greetings,

I am planning to buy the 0.99 euro iCloud+ , but apparenlty I cannot pay for it. When I try to use my Credit Card ; I can't go through (says that the Credit Card number is not valid). Even when I try to use the camera (for the Credit Card - VISA), the screen is black. The same goes for PayPal where it says that I can't use it in my country (even though I can). Any solutions please?

-Thank you.

Posted on May 15, 2023 11:51 AM

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Answer 1

Top-ranking reply

Limnos

Level 10

418,849 points

May 15, 2023 12:31 PM in response to Nestx_

The article "Change your Apple ID country or region" describes how to change your country setting on everything using your Apple ID, and the requirements and results of doing this --> Change your Apple ID country or region - Apple Support

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Answer 2

Limnos

Level 10

418,849 points

May 15, 2023 11:55 AM in response to Nestx_

Check this resource about what to do if your payment method is declined in the App Store or iTunes Store. Click here --> If your payment method is declined in the App Store or iTunes Store - Apple Support

- Apple is checking with your financial institution if the payment method is valid and receiving a negative response. Make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card.

- Make sure your payment method is up to date or to try a different one ( If you need to change or update your Apple ID payment method - Apple Support ).

- Make sure this is one of the payment methods that you can use with your Apple ID ( Payment methods that you can use with your Apple ID - Apple Support ) A solution may be to use a method from the same country as the store you are using, but Apple no longer states either way if this is a requirement (it used to say, "Make sure that the billing address for your payment method matches the billing address for your Apple ID" but has now downsized this to "You might need to ask your financial institution to allow international purchases on your debit or credit card." in: If your payment method is declined in the App Store or iTunes Store - Apple Support .

・Unfortunately the list is somewhat general and does not list individual brands of cards (I guess there are too many and are constantly changing).

・Also read any footnotes in the document.

・Finally, note that the document only says which methods _are_ acceptable. Apparently certain types (usually a credit or debit card) _must_ also be present under certain situations such as when a subscription is involved.

If you still have problems, contact official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

See a list of Apple phone numbers around the world, in this article --> Contact Apple for support and service - Apple Support

If you're in India, click on this link to read an April 2022 notice 'About billing for Apple subscriptions and media products in India' --> About billing for Apple subscriptions and media products in India - Apple Support

Additional verification that may be required when making purchases in Europe --> About billing and purchases in Europe - Apple Support