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rsf4653 Author

Level 1

4 points

Trouble Editing Photos on a MacBook Pro circa 2015

Keep getting a cloud with an exclamation point inside when trying to edit photos. Get a message "An error occurred while loading a higher version of this photo. Please try again.

Earlier Mac models

Posted on May 15, 2023 12:49 PM

Top-ranking reply

léonie

Level 10

197,189 points

Posted on May 16, 2023 1:21 AM

The cloud with exclamation point can indicate a storage problem, either on your Mac or in iCloud. Get file, folder and disk information on Mac – Apple Support (UK)

You may want to check, if you are having plenty of free storage on your Mac, so the items can be downloaded from iCloud. And if you are still having free storage in iCloud. If there should be a storage problem, move content o an external drive.

It could also be a connection problem: Is there any third party security software installed, that could be intercepting the access to Apple's cloud servers? Check any firewall or antivirus filter.

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Trouble Editing Photos on a MacBook Pro circa 2015

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