The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I shouldn’t have to pay for something that is free
iPhone 12 Pro Max, iOS 16
What are you “upgrading?” If you are trying to update the iOS, you should not be asked for a payment method. But if you are updating or downloading apps, be advised that many ask you to have a payment method on file because even though the app is free, it probably has in-app purchases available. Or many offer the chance to upgrade to a premium version which is not free.
Why do I need to do this when I’m just upgrading?
