payment

My card has been disconnected. how to reconnect?

Posted on May 15, 2023 5:14 PM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2023 3:50 AM

Presumably you refer to the payment method registered with your AppleID account - this being used for purchase of Apps, media, subscriptions and Apple services. If your Credit Card has expired, or has been suspended by you Card Issuer, you may need to add new card details. Existing Card details cannot be updated or modified; instead, you must add a new card - and the existing (now unusable) entry from your account.


You must always have at least one payment method registered with your AppleID account - against which any Apps, Media or Subscription services that are purchased from Apple will be charged.


You can remove additional methods from your AppleID - subject to having at least one payment method. If you only have one registered payment method, you must add another before the existing entry can be removed from the AppleID account.


You may find these support pages to be helpful:

If you need to change or update your Apple ID payment method - Apple Support

Add a payment method to your Apple ID - Apple Support

Remove a payment method from your Apple ID - Apple Support

Payment methods that you can use with your Apple ID - Apple Support


3 replies
Question marked as Top-ranking reply

May 16, 2023 3:50 AM in response to tselmuun0401

Presumably you refer to the payment method registered with your AppleID account - this being used for purchase of Apps, media, subscriptions and Apple services. If your Credit Card has expired, or has been suspended by you Card Issuer, you may need to add new card details. Existing Card details cannot be updated or modified; instead, you must add a new card - and the existing (now unusable) entry from your account.


You must always have at least one payment method registered with your AppleID account - against which any Apps, Media or Subscription services that are purchased from Apple will be charged.


You can remove additional methods from your AppleID - subject to having at least one payment method. If you only have one registered payment method, you must add another before the existing entry can be removed from the AppleID account.


You may find these support pages to be helpful:

If you need to change or update your Apple ID payment method - Apple Support

Add a payment method to your Apple ID - Apple Support

Remove a payment method from your Apple ID - Apple Support

Payment methods that you can use with your Apple ID - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.