When it says can’t verify payment method contact Apple support what that means tried three didn’t cards
[Re-titled by Moderator]
Use the document Add a payment method to your Apple ID - Apple Support to review your payment methods such as credit or debit cards.
On a mobile device:
1. Open the Settings app.
2. Tap your name.
3. Tap Media & Purchases, then tap View Account. You might be asked to sign in with your Apple ID.
4. Tap Manage Payments.
Check there are not any problems with your payment method. They will usually appear in red lettering. If there are, make sure what you have entered is correct. If it is, contact your financial institution. Problem methods will usually have a notice in red lettering below them. The article: If your payment method is declined in the App Store or iTunes Store - Apple Support has some information about declined payment methods.
If you cannot see a reason for a problem and you have contacted your financial institution, you may find the fastest route to resolution would be to contact Apple for assistance with this.
To contact Support, do this:
1. Click on this link --> Choose your country or region - Official Apple Support
2. Select your country
3. Select: Billing & Subscriptions
4. Select: Subscriptions & Purchases
5. Select: Update payment method
6. Select a chat session or a phone call.
You only need to add the new card first before removing the old one if you have subscriptions or other items that always require the presence of a payment method.
You do not need to set your account balance as default payment method. It is always the default method. You can't change that even if you wanted to so don't be surprised if you can't see how to do that. You can alter the order of non-balance payment methods.
I would think in this modern age of computer that checking your card would be almost instantaneous. I have never ever seen anybody complain about it taking 3 business days to update a payment method. I would think if this was a potential issue, it would be mentioned in Apple's documentation.
It’s saying add payment method when I already have it linked on there all I’m trying to do is download apps like…. I don’t understand
i have too because i bought a subscription then i canceled it x2 and now i cant get apps back and i guess contact apple
kamarion16 wrote:
im really trying to make purchases but it won’t let me and im very stressed
If what was posted earlier has not solved your problem, you need to be a lot more specific and detailed about the problem you are having. Right now all I have to go on is you are stressed. What is the exact wording of error messages you see?
Incidentally, if your problem is not 100% identical to the one being handled in this topic already, it is normal to start your own topic so we can focus on your issue.
after I select an app and go to pay , it asks to verify payment method via family account . it then brings up a screen where a verification code sent to the family members phone whose card it is , that same code is input into the verification box and EVERYTIME it says it is not correct. It is broken and I really need some apps ... any ideas ?
I am having the exact same issue. I go to download an app and it says I must sign in and verify my payment method. I then go and put in all my correct information only to be redirected back to the screen with the app I want and it again is telling me I must sign in and verify my payment details. Everything is inputted correctly, and this thread proves I am not the only one experiencing this issue. Please give us a working solution.
I tried severally to add payment method, all to no avail, it keeps showing update payment method or add payment method. Afterwards it showed can’t verify payment information. Please, What should I do?
what is all this for some months now I have been trying to fund my account(add payment method it’s not working then it was telling me to update it now it’s telling me it’s can not verify method is this how iPhone stresses someone
I’m having the same problem. It works with subscriptions, but it doesn’t let me pay for anything that’s a one-time purchase. When I input the code that was sent to me via phone number, it says it’s wrong. I’m very confused but I’m glad that I’m not the only one with this problem.
My issue is that when I attempt to change/verify existing payment details, it immediately fails and attempts to charge me 14.99 for a subscription I have already cancelled. It then tells me the last payment was declined and thus could not be verified. Of course it was declined, I locked the card so that the subscription charge that I had already paid once and then CANCELLED would not go through. It is extremely annoying that this is happening and if someone could help, it would be greatly appreciated.
I got a new iPhone and I logged in to my iCloud and it's requesting payment method when I try to add it will say this (cannot verify your payment information. Contact apple support can anyone help me with that thanks
Dear Sir, I have tried everything possible including calling the support centre and going to the apple store, changing between 3 cards but the problem insist "CANNOT VERIFY PAYMENT INFORMATION" Becos I couldn't update whatsap, messenger. Please help.
im really trying to make purchases but it won’t let me and im very stressed
i have the exact same problem
When I try to buy something or download something on the App Store it says I need to verify my payment method but I know it’s right and it doesn’t say anything is wrong.
We are having the exact same issue. "Incorrect Code" every time
I can't verify the payment method on my Apple ID
