screen time unknown contacts block on watch

my son has an ipad, and i just set him up a apple watch as a stand alone with cellular. i have the communication limits set to contacts only in the screen time setting during screen time and down time, but can still get calls on the watch that arent from a contact. Is there a fix for this?

Apple Watch Series 6

Posted on May 16, 2023 7:42 AM

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1 reply

May 18, 2023 11:46 AM in response to zlarice1

Hey zlarice1,


It looks like you checked out the article about setting up Apple Watch for a family member. We understand you set the option for Screen Time to 'Contacts' only. This user guide will explain all the options for Communication Limits and what functions they provide:


Set up communication limits in Screen Time on Mac


5. Go to During Screen Time, then select an option below “Allow communication with.”

* Contacts only: Allow one-on-one and group conversations during screen time only with people in the family member’s contacts.

* Contacts and groups with at least one contact: Allow one-on-one conversations during screen time only with people in the family member’s contacts, and allow group conversations that include at least one person in the family member’s contacts.

* Everyone: Allow one-on-one and group conversations during screen time with anyone, including unknown numbers.


Is your son receiving a call from other family member's contacts?


Let us know and we'll see what the next best step would be.


Cheers!

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screen time unknown contacts block on watch

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