My login Apple ID is not bringing up my emails

My Apple ID Is not bringing up my emails

iPhone X, iOS 16

Posted on May 16, 2023 9:09 AM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2023 1:00 PM

Hi justyna278,


Thanks for reaching out to the Apple Support Communities.


If having issues with your iCloud emails for your Apple ID account not working as expected, check out the information listed in the following resource that may be able to help: If iCloud Mail isn't working - Apple Support


Things to check first
1. Check the system status of iCloud Mail.
2. Check that you turned on iCloud Mail:
* On your Mac, open the Mail app then choose Mail >Preferences. Click Accounts, then select your iCloud account in the sidebar. Under Account Information, make sure that the account is turned on and the status is online. 
* On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud and check that Mail is turned on. 
3. Make sure you that haven't exceeded your iCloud storage limit. If you exceed your iCloud storage limit, learn how to make more space available in iCloud
4. Make sure that you're using the latest version of software on your device. 

If you need help sending or receiving mail on your iPhone, iPad, or iPod touch
1. Check your Internet connection. Open apple.com in Safari on your iPhone, iPad, or iPod touch.
2. To see if you can receive mail for your iCloud email on another device, go to iCloud.com on a Mac or PC. 
3. Make sure that you turned on Mail in Settings on your iPhone, iPad, or iPod touch. Tap Settings > [your name] > iCloud and turn on Mail.
4. Make sure that new data is pushed to your device automatically. In iOS 14 or later, tap Settings > Mail > Accounts > Fetch New Data, then turn on Push. In iOS 13 or earlier, tap Settings > Passwords & Accounts > Fetch New Data, then turn on Push. 
* Send an email to your account to see if Push is working.
* In Fetch New Data, tap your iCloud account and turn on Push. You can only use Push with one account at a time. 
5. Turn your device off and back on. 
6. If you still can't send or receive mail, turn off the settings in steps 3 and 4, restart your device, then turn them back on. 


If still running into issues after going through the steps above, provide us with a few more details on what happens when you try accessing your emails in the Mail app, or on iCloud.com. For example, do you see any alerts or error messages?


We look forward to hearing back from you.


Have a great day!

1 reply
Question marked as Top-ranking reply

May 18, 2023 1:00 PM in response to justyna278

Hi justyna278,


Thanks for reaching out to the Apple Support Communities.


If having issues with your iCloud emails for your Apple ID account not working as expected, check out the information listed in the following resource that may be able to help: If iCloud Mail isn't working - Apple Support


Things to check first
1. Check the system status of iCloud Mail.
2. Check that you turned on iCloud Mail:
* On your Mac, open the Mail app then choose Mail >Preferences. Click Accounts, then select your iCloud account in the sidebar. Under Account Information, make sure that the account is turned on and the status is online. 
* On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud and check that Mail is turned on. 
3. Make sure you that haven't exceeded your iCloud storage limit. If you exceed your iCloud storage limit, learn how to make more space available in iCloud
4. Make sure that you're using the latest version of software on your device. 

If you need help sending or receiving mail on your iPhone, iPad, or iPod touch
1. Check your Internet connection. Open apple.com in Safari on your iPhone, iPad, or iPod touch.
2. To see if you can receive mail for your iCloud email on another device, go to iCloud.com on a Mac or PC. 
3. Make sure that you turned on Mail in Settings on your iPhone, iPad, or iPod touch. Tap Settings > [your name] > iCloud and turn on Mail.
4. Make sure that new data is pushed to your device automatically. In iOS 14 or later, tap Settings > Mail > Accounts > Fetch New Data, then turn on Push. In iOS 13 or earlier, tap Settings > Passwords & Accounts > Fetch New Data, then turn on Push. 
* Send an email to your account to see if Push is working.
* In Fetch New Data, tap your iCloud account and turn on Push. You can only use Push with one account at a time. 
5. Turn your device off and back on. 
6. If you still can't send or receive mail, turn off the settings in steps 3 and 4, restart your device, then turn them back on. 


If still running into issues after going through the steps above, provide us with a few more details on what happens when you try accessing your emails in the Mail app, or on iCloud.com. For example, do you see any alerts or error messages?


We look forward to hearing back from you.


Have a great day!

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My login Apple ID is not bringing up my emails

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