​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


iPhone is remotely locked

hello,

i have purchest a iphone xr of facebook marketplace and have a issue it was remote locked and i dont know how to resolve this issue and i cant accsess the phone it also says invalid profile pls Email me or reply to my issue


[Edited by Moderator]

iPhone XR

Posted on May 16, 2023 9:51 AM

Question marked as Top-ranking reply

Posted on May 16, 2023 10:10 AM

Please return the phone to the seller for a refund. The phone is useless unless it is unlocked by the person who set it up originally.


Never purchase a used phone unless it powers on to the "Hello" screen.


Similar questions

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone is remotely locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.