Can't set up comcast email in outlook on my ipad

I may never get this question answered because every company is going to refer me to the other.

Apple Ipad

Comcast email

Microsoft Outlook


When I try to add my comcast email account to iPad Outlook I get the message...


Unable to log in. Invalid IMAP username and/or password. Pleaser check your IMAP username and password and try again.


I am confident that I am using the correct username and password.


This problem is unique to my iPad although...I am able to access the comcast account from the Apple Mail program on the iPad, however not from Outlook. I am able to add the account to Outlook on my iPhone and Desktop Windows computer.


Are there any suggestions on what to do to fix this other than go to Microsoft or Xfinity?

iPad Air 3, iPadOS 16

Posted on May 16, 2023 11:12 AM

Reply
1 reply

May 16, 2023 1:22 PM in response to mompcomike

In common with many other Mail providers, Yahoo (Comcast) now use App Passwords to secure access IMAP or POP3 mailboxes.


The Mail App on each of your devices, such as your iPad, requires a unique password to be generated from within the Yahoo account. This App password intentionally differs from your Yahoo account password - and can only be used to access your Yahoo mail.


More information can be found here:

https://help.yahoo.com/kb/SLN27791.html


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Can't set up comcast email in outlook on my ipad

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