My Mac is locked

My laptop is new and I set it up with my iCloud I changed my password and now it’s locked even with the new password it won’t unlock


[Re-Titled by Moderator]

Posted on May 16, 2023 1:20 PM

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Question marked as Top-ranking reply

Posted on May 24, 2023 7:24 AM

elvie1970 wrote:

My laptop is new and I set it up with my iCloud I changed my password and now it’s locked even with the new password it won’t unlock


Forgot Admin password—


Reset your Mac login password - Apple Support

https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac


Change or reset the password of a macOS user account ...

https://support.apple.com/en-us/HT202860


If you encrypted your Mac’s boot disk with FileVault 2 —

this prevents you from using your Apple ID to reset your password


(since the password is used in FileVault’s encryption). Read this Apple support document for more information about FileVault. see https://discussions.apple.com/thread/250256208


Reset your login password using your Apple ID


Click the arrow next to “reset it using your Apple ID.” If you don't see an arrow , see the Apple Support article If you can't reset your Mac login password. Enter an Apple ID and password, then click Next. Follow the instructions to reset your login password.

Same link as above: https://support.apple.com/en-mide/guide/mac-help/mh35902/mac


If your Apple ID is locked or disabled If your Apple ID is locked or disabled - Apple Support



1 reply
Question marked as Top-ranking reply

May 24, 2023 7:24 AM in response to elvie1970

elvie1970 wrote:

My laptop is new and I set it up with my iCloud I changed my password and now it’s locked even with the new password it won’t unlock


Forgot Admin password—


Reset your Mac login password - Apple Support

https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac


Change or reset the password of a macOS user account ...

https://support.apple.com/en-us/HT202860


If you encrypted your Mac’s boot disk with FileVault 2 —

this prevents you from using your Apple ID to reset your password


(since the password is used in FileVault’s encryption). Read this Apple support document for more information about FileVault. see https://discussions.apple.com/thread/250256208


Reset your login password using your Apple ID


Click the arrow next to “reset it using your Apple ID.” If you don't see an arrow , see the Apple Support article If you can't reset your Mac login password. Enter an Apple ID and password, then click Next. Follow the instructions to reset your login password.

Same link as above: https://support.apple.com/en-mide/guide/mac-help/mh35902/mac


If your Apple ID is locked or disabled If your Apple ID is locked or disabled - Apple Support



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My Mac is locked

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