Legacy contact not working
I am trying to add a Legacy contact. I tap on Add Legacy Contact, choose my contact in Contacts, and can't get any further.
iPhone 13 mini
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I am trying to add a Legacy contact. I tap on Add Legacy Contact, choose my contact in Contacts, and can't get any further.
iPhone 13 mini
This undocumented step worked for me too...except when I got to the next screen, I got an error message saying 'Unable to Add Legacy Contact. Try again later.' I've been trying again later, and still the same error message. I mean, seriously? Apple?
This undocumented step worked for me too...except when I got to the next screen, I got an error message saying 'Unable to Add Legacy Contact. Try again later.' I've been trying again later, and still the same error message. I mean, seriously? Apple?
Thank you very much. I tried about four more times, went to Contacts, chose my contact's page. I finally decided to tap on my contact's phone number - it took me through to the next stage.
If the directions indicated in the support article How to add a Legacy Contact for your Apple ID - Apple Support do not work, try restarting your device. That can clear up odd issues. If you still have problems, contact Apple:
Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
Glad you got it to work. :-)
Such a simple step of tapping on the contact number... I couldn't figure it out! Thank you for sharing that tip.
Legacy contact not working