Cannot add someone as a legacy contact from the contact list that pops up on my iPhone 7.
Unable to add legacy contact from contact list that pops up on iPhone 7 because there is nothing to click on.
iPhone 7, iOS 15
User profile for user:
Mike_P1
User level:
Community Specialist
Greetings MsDAP,
It sounds like you are unable to add a Legacy Contact for your Apple ID. We know how important this is for you, and you’re in the right place to find a resolution.
The first thing is to try a normal restart of the iPhone. This simple step can resolve issues like this:
• Restart your iPhone - Apple Support
From the support article that you reached out from, please make sure you meet the requirements for the contact.
What you need to add a Legacy Contact for your Apple ID
To add a Legacy Contact for your Apple ID, you need:
• An Apple device running iOS 15.2, iPadOS 15.2, or macOS Monterey 12.1 that you’re signed in to with your Apple ID.
• Two-factor authentication turned on for your Apple ID.
• To be over the age of 13. (This age varies by country and region.)
Your Legacy Contact can be anyone you want. They can be any age, and they don’t need to have an Apple ID or an Apple device. To request access to your Apple account, they need to be over the age of 13 (age varies by country and region).
If you need continued assistance, please get in touch with the Apple support team via this link: Get Support
Cheers!