Apple TV works fine on my iPhone just wont play on my TV

Updating the tv’s software solved this issue for me! Be sure to cycle your tv fully after the update. I “updated” the software and tried the app again and it did nothing to solve the buffering. Finally gave up and turned the tv off. Upon doing so it went through a long update cycle. Once it was actually done with the update I figured I’d check. I booted up the app, no buffering what so ever!

Ok, so I finally got to an answer from Sony and got this to work.

Here's the scoop - this is all due to APPLE's refusal to respect privacy.

In the Sony TV setup, I was asked questions regarding privacy like "Do I want to participate in targeted marketing" and "Do I want to accept Performance metrics being sent to Sony". I had marked all of these to NO. I want my privacy thank you very much.

Now, EVERY single other streaming app (Amazon, Disney+, Netflix, etc) all work without issue. However the Apple TV app REQUIRES to you to have to have these options turned on.

APPLE get your act together. It's ridiculous that your invasion of my privacy is REQUIRED for my paid service to work. No I do not want to share data with you.

I'll be getting rid of your app and your streaming service. No thanks

Greetings Justaguy_7, 

A couple things we’re going to recommend - 

1. Be sure the latest software and/or firmware versions are installed for your television. You may need to refer to the manufacturer or manual for steps on how to do that. 

2. Uninstall and reinstall the Apple TV. Again, the how to on deleting the app would come from the manufacturer. 

3. Reset the Apple TV app or Apple TV+ app Get the Apple TV app or Apple TV+ app on your smart TV or streaming device

Reset the Apple TV app or Apple TV+ app

Resetting the Apple TV app or Apple TV+ app removes your personal information and restores the app to its original settings. If you plan to sell or give away your device, or uninstall the app, you might want to reset it first.

1. Open the Apple TV app or Apple TV+ app.

2. Go to Settings.

3. Choose the Reset option.

If you lost or can't access your device but are still signed in to the Apple TV app or Apple TV+ app, remove the device from your Apple ID device list.

If you reset the Apple TV app or Apple TV+ app on a smart TV that's also signed in to the Apple Music app, the Apple Music app restores to its original settings.

Thanks.

This is still broken.

I have an 85x90L that I bought from Best Buy 4 weeks ago.

I have updated the software, restarted the TV, 'removed'/(disabled?) the app, re-enabled the app, updated the app, restarted again.

Nothing. Still get the buffering screen when after hitting the Login button.

What is going on???

I bought an Apple 4k TV box last week. My first ever Apple product. I spent 3.5 hours with Apple support who failed to help me get an Apple id. I resolved it myself eventually. I won't bore you with details, and then, the bufferring and picture quality was like watching black and white TV from the sixties......never, never, never.....again....just so poor.....git my money back.....DO NOT BUY THIS PRODUCT, NOT FIT FOR PURPOSE

Please help. See my post

Same here. Uninstall reinstall updated tv software Called tech support. They didn’t know