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Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Hello, my iPhone is stating that it can’t be backed up. When I click on it, it says that the payment method is not valid. I try to put in the same card information for payment and it says it declined. Which is NOT the case at all. If I try to remove the card from the system, it says that I am unable to remove it. I’m stuck and need help. Thank you Kamilah
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A “payment declined” or “card declined" message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:
Here is additional information from Apple→If your payment method is declined in the App Store or iTunes Store - Apple Support
A “payment declined” or “card declined" message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:
Here is additional information from Apple→If your payment method is declined in the App Store or iTunes Store - Apple Support
Hi Lawrence! Thank you for your quick reply. The Debit Card on file is an active and valid for the purchase of $2.99. It’s the same card that’s been utilized on Apple Pay for years and this has never happened. There is clearly an issue.
I listed all of the reasons a card might be denied. If you have verified every one of them and they are all in compliance then you will have to contact the issuer. Ultimately, it is the issuer who accepts or rejects card transactions.
Payment Issue
