The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Apple Music wont work , I got added to a family sharing but when I try to play music it says can’t connect .
iPhone 14 Pro Max, iOS 16
Go to Settings > [Your Name] > Media and Purchases, sign out and sign back in.
Try waiting overnight. It happened to me and the next day it seemed to be working. Alternatively, you can ask to be removed and the re-added to the family. Ask the host of the family to check and make sure that the apple music subscription is shared with family members.
I am in family sharing for Apple Music , I just got added . But the app says cannot connect when I try to play music .
