I keep getting Bill Payment APPLE COM ONE showing up on my bank statement

I keep getting Bill Payment APPLE COM ONE / APPLE PARK WAY US CUPERTINO CAUS showing up on my bank statement; these purchases are for $19.00, and seem to repeat every 4-6 days. These do NOT show up in my Apple Wallet, but my debit card is being charged. Does anyone else have this issue, and does anyone know what can be done about it? I hate seeing Apple siphon off my money in my bank account when I don't subscribe to any Apple service.


[Re-titled by Moderator]

Posted on May 18, 2023 1:07 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2024 8:30 PM

As I read through comments of similar situations, it came to me that for a short time I kept getting a pop up that very closely resembled an Apple Notification stating I had exceeded my Apple Cloud Storage and for X amount of dollars, I could receive the added and necessary storage… “otherwise all my files will be destroyed forever!” But by the time that I read enough to know it was bogus, I had already clicked the notification to dismiss it. I tend to forget about that .99 charge from the authentic Apple storage cost so I figured that’s what happened and with one click, I was hooked. I have two charges three minutes apart; one for 19.99 and one for just .99. In between the two fraudulent charges, I have a valid charge I actually did do for $21.99. I don’t know where the loop hole is that scammers have found but it’s definitely there. Dispute the charges with your bank. Chime gives me no hard time with disputes like these.

151 replies
Question marked as Top-ranking reply

Feb 6, 2024 8:30 PM in response to GOdawgs_1234

As I read through comments of similar situations, it came to me that for a short time I kept getting a pop up that very closely resembled an Apple Notification stating I had exceeded my Apple Cloud Storage and for X amount of dollars, I could receive the added and necessary storage… “otherwise all my files will be destroyed forever!” But by the time that I read enough to know it was bogus, I had already clicked the notification to dismiss it. I tend to forget about that .99 charge from the authentic Apple storage cost so I figured that’s what happened and with one click, I was hooked. I have two charges three minutes apart; one for 19.99 and one for just .99. In between the two fraudulent charges, I have a valid charge I actually did do for $21.99. I don’t know where the loop hole is that scammers have found but it’s definitely there. Dispute the charges with your bank. Chime gives me no hard time with disputes like these.

Sep 13, 2023 7:36 AM in response to micki277

Apple Support Community has no access to your personal or financial information. We can’t see what you’re seeing or experiencing.


Have you looked at,


https://reportaproblem.apple.com/


and do you see the charges in question? If so, you can request a refund if they aren’t your charges. Charges are attached to an Apple ID, which if you see them, and you didn’t authorize them, your Apple ID password is compromised.


If you don’t see the charges, then your credit card is compromised.


Apple emails me a receipt for all my charges. Are you receiving the emails? If not where/how are you becoming aware of the charges?



Jan 16, 2024 1:19 PM in response to Grammyclh

Hi,


Please tone it down a little. You’re participating in the Apple Support Community. This is a public, user to user community where fellow community members answer questions and try to help other community members. Everyone responding is a community member volunteering their time and energy to help others. Making demands doesn’t endear you to fellow members and may slow participation.


If you want official Apple Support please review the links I posted below.


Contact Apple for support and service

 

Choose your country or region - Official Apple Support


You can review recent charges by going to https://reportaproblem.apple.com/


If your charge does not appear there it may still be pending. If it does, you can request a refund using the information in the Apple Support article I linked below.


Request a refund for apps or content that you bought from Apple - Apple Support


If your need additional information please post a reply.

Feb 4, 2024 8:50 AM in response to Shopless2211

This is not Apple Support. Apple Support Community is a public discussion forum for fellow Apple Users to assist each other. Apple Support Community does not have access to your personal or financial information and cannot cancel a subscription for you.


Please review the Apple Support articles I linked below and if you need further assistance please use the links in the articles to contact Apple support.


If you don't recognize a charge - Apple Support


If you want to cancel a subscription from Apple - Apple Support


Subscriptions and Billing - Official Apple Support




Feb 5, 2024 8:44 AM in response to Pinblack

This is not Apple Support. Apple Support Community is a public discussion forum for fellow Apple Users to assist each other. Apple Support Community does not have access to your personal or financial information and cannot cancel a subscription for you.


Please review the Apple Support articles I linked below and if you need further assistance please use the links in the articles to contact Apple support.


If you don't recognize a charge - Apple Support


If you want to cancel a subscription from Apple - Apple Support


Subscriptions and Billing - Official Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I keep getting Bill Payment APPLE COM ONE showing up on my bank statement

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.