I keep getting Bill Payment APPLE COM ONE showing up on my bank statement

I keep getting Bill Payment APPLE COM ONE / APPLE PARK WAY US CUPERTINO CAUS showing up on my bank statement; these purchases are for $19.00, and seem to repeat every 4-6 days. These do NOT show up in my Apple Wallet, but my debit card is being charged. Does anyone else have this issue, and does anyone know what can be done about it? I hate seeing Apple siphon off my money in my bank account when I don't subscribe to any Apple service.


[Re-titled by Moderator]

Posted on May 18, 2023 1:07 PM

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Posted on May 18, 2023 1:18 PM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support


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May 18, 2023 1:18 PM in response to GOdawgs_1234

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support


Oct 1, 2023 5:44 AM in response to shianne144

What payment method was used? If this link doesn’t have a matching charge ($ dollar amount), then it may be a fraudulent charge, and will need to be reported to the fraud department at your payment methods servicing bank. Use the number on the back of the physical card to reach their support team.


https://reportaproblem.apple.com/


👆Do you have a matching charge? ☝️

Feb 6, 2024 8:30 PM in response to GOdawgs_1234

As I read through comments of similar situations, it came to me that for a short time I kept getting a pop up that very closely resembled an Apple Notification stating I had exceeded my Apple Cloud Storage and for X amount of dollars, I could receive the added and necessary storage… “otherwise all my files will be destroyed forever!” But by the time that I read enough to know it was bogus, I had already clicked the notification to dismiss it. I tend to forget about that .99 charge from the authentic Apple storage cost so I figured that’s what happened and with one click, I was hooked. I have two charges three minutes apart; one for 19.99 and one for just .99. In between the two fraudulent charges, I have a valid charge I actually did do for $21.99. I don’t know where the loop hole is that scammers have found but it’s definitely there. Dispute the charges with your bank. Chime gives me no hard time with disputes like these.

May 10, 2024 12:39 PM in response to Applebs1

It sounds like the card (credit or debit) being charged is compromised. Someone had your account number and is using your card information to purchase Apple service online. The bank that issued the card being used is responsible for the fraudulent charges. They approved the charges. Please contact the bank that issued is the card to report the fraud and dispute the charges. The number to call to report the charges and request a refund is usually printed on the back of the card.

Sep 13, 2023 7:36 AM in response to micki277

Apple Support Community has no access to your personal or financial information. We can’t see what you’re seeing or experiencing.


Have you looked at,


https://reportaproblem.apple.com/


and do you see the charges in question? If so, you can request a refund if they aren’t your charges. Charges are attached to an Apple ID, which if you see them, and you didn’t authorize them, your Apple ID password is compromised.


If you don’t see the charges, then your credit card is compromised.


Apple emails me a receipt for all my charges. Are you receiving the emails? If not where/how are you becoming aware of the charges?



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I keep getting Bill Payment APPLE COM ONE showing up on my bank statement

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