I keep getting Bill Payment APPLE COM ONE showing up on my bank statement

I keep getting Bill Payment APPLE COM ONE / APPLE PARK WAY US CUPERTINO CAUS showing up on my bank statement; these purchases are for $19.00, and seem to repeat every 4-6 days. These do NOT show up in my Apple Wallet, but my debit card is being charged. Does anyone else have this issue, and does anyone know what can be done about it? I hate seeing Apple siphon off my money in my bank account when I don't subscribe to any Apple service.


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Posted on May 18, 2023 1:07 PM

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Posted on May 18, 2023 1:18 PM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support


151 replies

Jan 16, 2024 1:19 PM in response to Grammyclh

Hi,


Please tone it down a little. You’re participating in the Apple Support Community. This is a public, user to user community where fellow community members answer questions and try to help other community members. Everyone responding is a community member volunteering their time and energy to help others. Making demands doesn’t endear you to fellow members and may slow participation.


If you want official Apple Support please review the links I posted below.


Contact Apple for support and service

 

Choose your country or region - Official Apple Support


You can review recent charges by going to https://reportaproblem.apple.com/


If your charge does not appear there it may still be pending. If it does, you can request a refund using the information in the Apple Support article I linked below.


Request a refund for apps or content that you bought from Apple - Apple Support


If your need additional information please post a reply.

Feb 4, 2024 8:50 AM in response to Shopless2211

This is not Apple Support. Apple Support Community is a public discussion forum for fellow Apple Users to assist each other. Apple Support Community does not have access to your personal or financial information and cannot cancel a subscription for you.


Please review the Apple Support articles I linked below and if you need further assistance please use the links in the articles to contact Apple support.


If you don't recognize a charge - Apple Support


If you want to cancel a subscription from Apple - Apple Support


Subscriptions and Billing - Official Apple Support




Feb 5, 2024 8:44 AM in response to Pinblack

This is not Apple Support. Apple Support Community is a public discussion forum for fellow Apple Users to assist each other. Apple Support Community does not have access to your personal or financial information and cannot cancel a subscription for you.


Please review the Apple Support articles I linked below and if you need further assistance please use the links in the articles to contact Apple support.


If you don't recognize a charge - Apple Support


If you want to cancel a subscription from Apple - Apple Support


Subscriptions and Billing - Official Apple Support



Feb 25, 2024 4:07 PM in response to GOdawgs_1234

I spoke to Apple about this and it’s not Apple. I have several subscriptions coming due in March 2024. I had not chosen to renew nor cancel the app. My conversation with a senior

“billing manager” (this may not be correct title). The repeating bills

that are identical amounts are the initial billing then the reversal or refund of the same amount but they both appear as “-0.00” so it appears to be 2 charges, if you look at the balance it

doesnt change much. The change is due to your bank charging fees for the outgoing and incoming “billing and reversal/refund” I was furious with Apple untill I realized it’s the banks actions seemingly to collect fees in the amount of $2-5 a day for the last

year or so. I physically canceled my subscriptions (settings, your name, subscriptions) then choose the

subscriptions to either cancel or renewal. I wanted to see if once

canceled the bank continues to bill daily or weekly for charges that should only be monthly. On Tues. Feb 20,2024 I spoke with Apple and canceled several apps I didn’t plan

to renew. Today is Sunday the 25th and I have yet to receive another bill. If you look at your Apple billing history (Settings, media and purchases, view account, enter your Apple ID)you will see if apple is actually billing you. My guess it’s your bank to 1. Charge unnecessary fees, or 2. There’s a breakdown between the automatic payment system of the banks and the frequency of app charges.


Sep 1, 2023 8:10 AM in response to GOdawgs_1234

I had a charge on my bank statement of $74.19 yesterday saying the same thing but nothing in Apple purchases. Called Apple and made a report considering they said they couldn’t find anything under my account. I did discover Cupertino is where the main Apple office is located which is suspicious. Now I have to cancel my card and dispute the charges. Something is 🐟 with Apple….

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I keep getting Bill Payment APPLE COM ONE showing up on my bank statement

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