I keep getting Bill Payment APPLE COM ONE showing up on my bank statement

I keep getting Bill Payment APPLE COM ONE / APPLE PARK WAY US CUPERTINO CAUS showing up on my bank statement; these purchases are for $19.00, and seem to repeat every 4-6 days. These do NOT show up in my Apple Wallet, but my debit card is being charged. Does anyone else have this issue, and does anyone know what can be done about it? I hate seeing Apple siphon off my money in my bank account when I don't subscribe to any Apple service.


[Re-titled by Moderator]

Posted on May 18, 2023 1:07 PM

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151 replies

Jan 22, 2024 1:01 PM in response to Palablamucho9



You can review recent charges by going to https://reportaproblem.apple.com/


If your charge does not appear there it may still be pending. If it does, you can request a refund using the information in the Apple Support article I linked below.


Request a refund for apps or content that you bought from Apple - Apple Support


If your need additional information please post a reply.

Sep 12, 2023 7:37 AM in response to micki277

These charges are normal. They’ve been on my accounts for decades. In, fact Apple has published an entire support article on what you’re perceiving to be an issue.


If you see 'apple.com/bill' on your billing statement - Apple Support


>>Apple.com/bill appears on your billing statement when you buy an app, music, movie, or other content from Apple. It also appears when a subscription renews and when a family member buys apps or content from Apple.<<


Oct 9, 2023 7:51 PM in response to GOdawgs_1234

Noticing a pattern here--most of these posts report having their debit cards charged. Over the years, I have learned never to use a debit card as a recurring payment source: you have little-to-no recourse if your account gets hacked. Once the money's gone, it's gone. Credit cards (especially those with excellent fraud protection) and PayPal (backed up with a credit card) are much safer and if hacked can reverse charges, cancel the card and issue a new one. My son is a fraud mitigation specialist for a multinational online business, and he says this happens all the time. The victims who'd used American Express or Discover get satisfactory resolutions, but not those who'd used debit cards. Sorry this is happening to so many. (I watch my statements--and card-issuer e-mail "card not present to make a purchase" notifications like a hawk, and I double-check to see if the charges were legit or fraudulent).


I feel for those who have only debit, rather than credit, cards--I understand that is a common situation for those with no or poor credit ratings. Been there myself decades ago. Sad that cash is beginning to go the way of the dinosaurs.

Nov 5, 2023 7:54 AM in response to GOdawgs_1234

Hello, I’ve recently gotten this same charge. It doesn’t say apple.com, it says it says apple com, cuppertino, caus. I recently signed up for the free com government program where they give you a tablet that has cell service. I was acrostics l from the beginning. Wondering if you maybe signed up for the sale thing? Just a shot in the dark here . Cuz I don’t think this is actually from apple.


Mar 13, 2024 6:41 AM in response to Lilapt

If you want assistance with your issue please create a new thread. It’s impossible to help individuals with their issues because too many people are responding. It’s impossible to assist individuals with dozens of posters/commenters participating. Solutions vary because people are in multiple countries, have different issues which require different solutions.


If you want assistance, create a new post.

Oct 9, 2023 7:23 PM in response to Glaw2

Please, let’s tone down your frustration. Apple Support Community is a user to user community. If you’re under the impression you’re communicating with Apple Support or Apple Corporate, you’re mistaken.


Im a fellow Apple user, just like you. How do you want to move forward? Do you want contact information for official Apple Support or are you here for support from fellow Apple users?

Nov 9, 2023 1:32 PM in response to GOdawgs_1234

I don't think the charges have anything to do with apple. I think it's some scam that uses names similar to what an Apple charge would appear as bc a lot of people will see a transaction from apple & asume it's legit without questioning it. I'm currently dealing with the same problem. multiple charges from apple com, apple Cupertino & just plain apple. being that I'm an android user, they stood out to me right away.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I keep getting Bill Payment APPLE COM ONE showing up on my bank statement

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