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I keep getting Bill Payment APPLE COM ONE showing up on my bank statement

I keep getting Bill Payment APPLE COM ONE / APPLE PARK WAY US CUPERTINO CAUS showing up on my bank statement; these purchases are for $19.00, and seem to repeat every 4-6 days. These do NOT show up in my Apple Wallet, but my debit card is being charged. Does anyone else have this issue, and does anyone know what can be done about it? I hate seeing Apple siphon off my money in my bank account when I don't subscribe to any Apple service.


[Re-titled by Moderator]

Posted on May 18, 2023 1:07 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2023 8:10 AM

I had a charge on my bank statement of $74.19 yesterday saying the same thing but nothing in Apple purchases. Called Apple and made a report considering they said they couldn’t find anything under my account. I did discover Cupertino is where the main Apple office is located which is suspicious. Now I have to cancel my card and dispute the charges. Something is 🐟 with Apple….

151 replies

Feb 5, 2024 8:44 AM in response to Pinblack

This is not Apple Support. Apple Support Community is a public discussion forum for fellow Apple Users to assist each other. Apple Support Community does not have access to your personal or financial information and cannot cancel a subscription for you.


Please review the Apple Support articles I linked below and if you need further assistance please use the links in the articles to contact Apple support.


If you don't recognize a charge - Apple Support


If you want to cancel a subscription from Apple - Apple Support


Subscriptions and Billing - Official Apple Support



Sep 13, 2023 7:36 AM in response to micki277

Apple Support Community has no access to your personal or financial information. We can’t see what you’re seeing or experiencing.


Have you looked at,


https://reportaproblem.apple.com/


and do you see the charges in question? If so, you can request a refund if they aren’t your charges. Charges are attached to an Apple ID, which if you see them, and you didn’t authorize them, your Apple ID password is compromised.


If you don’t see the charges, then your credit card is compromised.


Apple emails me a receipt for all my charges. Are you receiving the emails? If not where/how are you becoming aware of the charges?



Oct 1, 2023 5:44 AM in response to shianne144

What payment method was used? If this link doesn’t have a matching charge ($ dollar amount), then it may be a fraudulent charge, and will need to be reported to the fraud department at your payment methods servicing bank. Use the number on the back of the physical card to reach their support team.


https://reportaproblem.apple.com/


👆Do you have a matching charge? ☝️

Oct 9, 2023 7:23 PM in response to Glaw2

Please, let’s tone down your frustration. Apple Support Community is a user to user community. If you’re under the impression you’re communicating with Apple Support or Apple Corporate, you’re mistaken.


Im a fellow Apple user, just like you. How do you want to move forward? Do you want contact information for official Apple Support or are you here for support from fellow Apple users?

I keep getting Bill Payment APPLE COM ONE showing up on my bank statement

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