iPhone links to wi-fi but not internex

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Level 1

4 points

iPhone links to wi-fi but not internex

I have an iPhone 11 Pro Max which has been working fine for a couple of years. Suddenly, it will connect to Wi-Fi fields, but will not connect to the internet. I get "No Internet Connection" under the Wi-fi name I connect to, and get the Wi-Fi connected sign, with a vertical line through it. I have other Apple devices that connect to the same Wi-Fi fields and DO connect to the internet. I have tried this on multiple Wi-Fi fields and get the same results. I seen nothing in the software switches that might do this. I have a couple of medical devices that use my phone to send data to doctors' offices and the data is not getting through.

Any help appreciated!

Scott

[Personal Information Edited by Moderator]

iPhone 11 Pro Max

Posted on May 18, 2023 4:13 PM

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Answer 1

SravanKrA

Level 10

433,024 points

May 19, 2023 2:25 AM in response to ScottEllison

Connecting to Wi-Fi is the initial step, followed by establishing an internet connection.

However, it's important to note that connecting to Wi-Fi does not automatically guarantee an internet connection. In the event that you are unable to connect to Wi-Fi, the issue may stem from settings on your iPhone or the router/modem.

On the other hand, if you are unable to establish an internet connection despite being connected to Wi-Fi, the problem is likely related to the settings on your router/modem. In such cases, it is advisable to promptly contact your Internet Service Provider (ISP) for assistance.

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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iPhone links to wi-fi but not internex

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