You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Lightning to USB 3 Adapter not charging phone or communicating to DAC after iOS 16.5 update

I responded to a similar thread in the iPad community section, but am posting here in case my phone-specific issue needs to be here.


I have an iPhone 13 Pro Max and have been using the official Apple Lightning to USB 3 Camera Adapter for months to send lossless Apple Music to my DAC, and it's worked flawlessly and charged my phone at the same time.


As soon as I updated to iOS 16.5 this morning, the adapter not only doesn't communicate to the DAC at all, it doesn't even charge my phone. When I test plugging in an iPad on a previous OS version, it communicates and charges just fine.


This has to be an issue with iOS 16.5, and I hope it's resolved quickly - seems like a very bad look for an official Apple accessory to be rendered inoperable by a step update of iOS.


I chatted with support and submitted via Feedback page as well, just wanted to add my voice to the chorus here as well, very frustrating.

iPhone 13 Pro Max

Posted on May 19, 2023 1:00 PM

Reply
35 replies

May 22, 2023 2:38 PM in response to djdubc

Was at the Apple store and they agreed that it seemed to be due to the ios 16.5 update. One temp solution is connecting it via an apple fast charger as it works but this isn’t the right fix as other standard power charges are still affected.

Genius rep and online customer support were helpful and noted that they were going to escalate the incident to their software engineers, so hopefully they will find a solution soon.

May 19, 2023 2:22 PM in response to fifanatic

I have exactly the same issue on both of my Apple Lightning to USB 3 Camera Adapters. They do not charge my iPhone SE 2020 anymore nor do they power attached USB devices anymore since the update to iOS 16.5. Both adapters are coupled with Apple USB Ethernet Adapters which in effect do not work anymore. I get a message now saying that the adapters require to much power to operate.

May 20, 2023 5:20 AM in response to fifanatic

Same issue here. Updated 2 iphones and 1 ipad to ios 16.5 and now neither of them get charged. Surprisingly, apple customer svcs weren’t aware of the issue affecting multiple users, hopefully they are now.

I have an appointment at the apple store to check with them onsite of the problem and to confirm that this is due to the new ios update.

May 26, 2023 3:31 PM in response to fifanatic

Habe das selbe Problem mit dem Adapter. Wollte ihn gerade mal wieder benutzen aber Fehlanzeige.

Was soll das Apple? F…..🤬. Produkte von Apple standen mal für unkomplizierte Nutzung und Zuverlässigkeit, und jetzt? Mittlerweile ist es nur noch fehlerhafter Nobelschrott zu überteuerten Preisen. Mit mir NICHT mehr !!! !!!

May 30, 2023 4:17 AM in response to fifanatic

Sou usuario de um iPhone 13 PRO MAX e o adaptador está funcionando normalmente no iOS 16.5, talvez devido ao carregador rápido Typo C.

mas no iPad 8th mesmo com o carregador rápido não consegue carregar utilizando o Lightning para USB 3 Camera adapter, Tentei fazer downgrade para o 16.4.1 mas diz que não está assinado, o iTunes rejeita a versão.




Jun 6, 2023 12:56 AM in response to fifanatic

Well, I have the same problem, my iPad doesn’t charge when connected to the camerakit. I’ve contacted (dutch) Apple support and spoke to a senior engineer. This problem is known and will be fixed with a new, small IOS update (16.5.1.) he told me.

When I asked him when this update can be expected he told me approx. half july latest…..we’ll wait and see than.

Jun 12, 2023 6:10 AM in response to fifanatic

I am a musician. I use the Apple camera connection kit to connect my audio interface. After checking I thought my adapter was dead due to old age. So I ordered a new one from Apple online store. In India it costs Rs. 4000/-($48.5). I got it today. Moreover, it also didn’t charge my iPad. So fool I am! I didn’t think about a problem due to version update. To me this is a very costly otg. And now I cannot return it because I opened the package. It might not happen to me if the store stopped selling the device during the problematic period.

Apple Lightning to USB 3 Adapter not charging phone or communicating to DAC after iOS 16.5 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.