Report a Problem Not Working
I've used my phone and computer, and when I attempt to report a problem to request a refund for an app the website says something went wrong.
Start here, check the network connection:
You need to have a good Service and/or Wi-Fi.
If they are On, turn Off Hotspot & VPN.
Charge the battery > 70%.
If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.
If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.
