Mobile data turn error after upgraded
So it was actually 2nd handphone which purchase online and do you think it can be fix it?
MacBook Pro 13″, macOS 10.15
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User profile for user:
BrianK90
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Community Specialist
Hey sanip242,
Just to confirm, are you having this issue with your Mac, iPad or iPhone? You posted the issue under MacBook Pro but selected iPad as well and mentioned about mobile data. If you can tell us the correct device, that can help us provide you with the steps that's appropriate for that device.
In the meantime, if it's for your iPhone or iPad, check out the recommended steps from this article:
If you see No Service, Searching, or SOS on your iPhone or iPad
Be sure to try all the recommended steps including checking for Carrier Settings update:
Check for a Carrier Settings update
To manually check for and install a carrier settings update:
1. Make sure that your device is connected to a Wi-Fi or cellular network.
2. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.
3. To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.
If you insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.
Let us know if this was helpful and we'll look forward to your response.
Cheers!