WHY AIRPODSPRO NOT WORKING

Hello Franc1sF,

We understand that you're having trouble activating Active Noise Cancellation on your AirPods Pro. We'd like to gather additional details:

-What happens when you try? Is the option missing, or does it activate but not work?

-Are you activating it directly on your AirPods Pro or from the device you're using? This support article explains how to test both ways: AirPods Pro and AirPods Max Active Noise Cancellation and Transparency mode - Apple Support

We look forward to hearing back from you. Take care.

Hi Franc1sF,

Thanks for the followup. Next, we suggest resetting your AirPods to see if the issue persists: How to reset your AirPods and AirPods Pro - Apple Support

If that doesn't help, we suggest you contact Apple Support so that they can look into this with you further. They can be reached here: Apple Support

Take care.