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syncing email across devices

Hello and help!


Having trouble w/email syncing across devices with one of my Gmail accounts. IMAP settings on iPhone and iPad appear to be working fine. For example if I delete mail from the mail app on my iMac desktop, it also deletes mail on both iPhone & iPad devices. If I delete from the devices the mail stays on the server and does NOT delete from my Mac, making it frustrating and more more for me to constantly clean up.


The odd part is on a 2nd gmail account I use for personal emails, the IMAP functions flawlessly across all 3 devices just fine. I've deleted the other account multiple times and reloaded it as suggested, but still no luck?


Say what? Anyone know what I'm doing wrong here?

Posted on May 20, 2023 4:02 AM

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2 replies

May 22, 2023 7:37 PM in response to Kiirsten


How to transfer mails from Mac to iPhone / iPad , even they are signed in with same Apple ID and password say example1@icloud.com 

In iPhone go to settings > in password and accounts > click on add account you can select the desired account it could be gmail , enter gmail address and password and sign in it will prompt to check calendar , mail , notes , slide the box of it the apps data will start syncing .

There is an option fetch new data - push > in iPhone

You can connect the iPhone and Mac using usb cable and sync them Sync content between your Mac and iPhone or iPad over Wi-Fi - Apple Support

Sync content between your Mac and iPhone or iPad - Apple Support (IN)

The mails from Mac / iPhone will sync and take time ( the fastest way is sync complete data ) they will be mirrored , you delete a mail from Mac it deletes in iPhone , make sure all the mails should be read ( no blue dots on each mail message ) Mark emails as read or unread in Mail on Mac - Apple Support


See the articles to delete mails from Mac Delete emails in Mail on Mac - Apple Support

And from iPhone Delete emails on your iPhone or iPad - Apple Support

You mentioned - If I delete from the devices the mail stays on the server and does NOT delete from my Mac, making it frustrating and more for me to constantly clean up.

The reason is your primary Apple ID is example1@icloud.com was created from Mac , and your gmail address was configured from it , you are not using primary Apple ID say example2@gmail.com , in case if it was used the syncing will not occur .

The mails will be deleted only from Mac , the iPhone is not a primary device it only syncs and acts as a secondary device .

Just to explain , there are few iPhones , and a single Mac that are synced on the same network in an office, the boss has created Apple ID from Mac A ( its a first device and Apple ID is always created from hardware address of it ) , the other persons on iPhone can only view the synced mails but can also delete from their own device it will be deleted , but not deleted from Mac and gmail server .

The credentials for gmail account / iCloud account are confined to the boss who is the owner of account ,and cannot use his account and make their own see https://support.google.com/accounts/answer/46526?hl=en



The odd part is on a 2nd gmail account I use for personal emails, the IMAP functions flawlessly across all 3 devices just fine.

These are more gmail account say the mail address is example3@gmail.com and example4@gmail.com they can be added in Mac system preferences > internet accounts .

See the articles Use your Internet accounts on Mac - Apple SupportUse your Internet accounts on Mac – Apple Support (AU)

Change Internet Accounts preferences on Mac - Apple Supportsupport.apple.com › en-in › guide › mac-help › mac

Add an internet account - Apple Supportsupport.apple.com › guide › mac-help › mac




May 22, 2023 9:11 AM in response to Kiirsten

Hello Kiirsten,


Thank you for reaching out to Apple Support Communities.


Let's check to see if your Gmail is set up with IMAP using this article: Check Gmail through other email platforms


IMAP is required in order to delete across devices simultaneously.


If the issue persists, can you provide a few more details? Has this ever worked previously with this specific account? Also, when did you first notice this?


Cheers!

syncing email across devices

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