iPhone 14 stuck in guided access and stays in guided access after restart

I don’t know the guided access password. I’ve restarted the phone multiple times (volume up, down, hold side button until apple logo appears) but as soon as it restarts it opens into the guided access screen and still requires the password.

Posted on May 20, 2023 5:39 AM

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Posted on Dec 12, 2023 5:11 AM

I had this issue too, face I'd and triple click didn't work, I found the best way was to use find my phone app on another device and put phone into lost mode, this automatically exists guided access.

4 replies

Mar 30, 2024 6:40 AM in response to Cmw428

I had a similar issue on my iPhone 14 I had accidentally triple clicked and touched my phone and activated some weird version of Guided Access where I didn’t have to press start to activate and then once it exited out and I reactivated Guided Access trying to get rid of it it’s still was there and it was in a limbo of nothing was working but also my phone wasn’t registering Guided Access being on the only thing that worked was to go on my iPad and put my phone in lost mode

May 22, 2023 10:40 AM in response to Cmw428

Hello Cmw428,


Thank you for using Apple Support Communities. Sounds like your iPhone is stuck in Guided Access. If so, we'd like to help out and get this issue sorted out. Let's start off by following these steps here to turn off Guided Access: Use Guided Access with iPhone, iPad, and iPod touch - Apple Support


End a Guided Access session
Triple-click the Side or Home button, enter your Guided Access passcode, then tap End. Or if you turned on Touch ID or Face ID for Guided Access, double-click the Side or Home button.



We hope these steps help you out. Thank you for using Apple Support Communities. Take care.





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iPhone 14 stuck in guided access and stays in guided access after restart

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